How long is my Populo Tools under warranty?
Your Populo Tools is covered under a 12-months limited warranty. Keep your receipt and share the information found on your receipt with our customer service team if you ever need assistance. Send an email to info@populotools.com with any issues and they will be able to assist you. 

Can batteries be purchased separately on Populo Tools?
Yes, it can be purchased on our website or Amazon.

What is the return policy of Populo Tools?
All returns must be processed within 30 days of receiving the order.
To place a return, or if you are having trouble making a return within the 30 day timeframe, please reach out to info@populotools.com
Order must be provided to place a return, and you will be refunded in full to your original form of payment.

How long does it take to process a return?
Credit card refunds usually take 5-10 business days to appear on your statement.

What should I do if I receive the wrong product?
If you received a product different from the one that you ordered, sorry about that! Please contact us at info@populotools.com and we’ll be sure to get you the Populo Tools you ordered! 

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